1. INTRODUCTION

JaenaOng.com (“we,” “us,” “our”) operates this website to provide Bazi and Feng Shui consulting services, educational content, and product recommendations. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using this website, you consent to the collection and use of your personal data as described in this Privacy Policy.

2. PERSONAL DATA WE COLLECT

We may collect the following types of personal data:

2.1 Information You Provide:

• Name
• Email address
• Mobile phone number
• Any other information you voluntarily provide through contact forms or consultation requests

2.2 Information Automatically Collected:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referral sources
• Click data and navigation patterns

3. HOW WE COLLECT YOUR DATA

3.1 Direct Collection:

• Contact forms
• Consultation inquiry forms
• Email correspondence
• Newsletter subscriptions (when available)

3.2 Automatic Collection via Technology:

• Affiliate tracking mechanisms
• Cookies and similar tracking technologies
• Analytics tools

4. COOKIES AND TRACKING TECHNOLOGIES

4.1 Types of Cookies We Use:

Essential Cookies: Required for website functionality and cannot be disabled.

Analytics Cookies: We may use analytics services including:

• Google Analytics (GA4)
• Google Tag Manager (GTM)
• Facebook Pixel
• Other similar analytics platforms

These tools help us understand visitor behavior, improve user experience, and measure website performance.

Affiliate Tracking Technologies: We participate in affiliate marketing programs that use cookies and tracking technologies:

• Involve Asia: Uses cookies, cookie-less tracking technology, server-to-server tracking, and device fingerprinting. Cookie duration varies by merchant.
• ShopBack: Uses cookies and browser extension technology to track transactions and validate commissions. Cookies are necessary for cashback attribution.
• Shopee: Uses cookies (7-day duration for browser) and device ID tracking (for mobile app). Only sets cookies when you voluntarily click affiliate links.
• Lazada: Uses cookies (30-day duration for browser, 7-day for app) and device ID tracking for mobile transactions.

When you click on an affiliate link, a cookie may be placed on your device to track whether a purchase is made, allowing us to earn a commission at no additional cost to you. These cookies do not collect personally identifiable information beyond what is necessary for transaction tracking.

4.2 Managing Cookies:

You can control cookies through your browser settings. However, disabling cookies may limit website functionality and prevent proper tracking of affiliate transactions.

5. PURPOSE OF DATA COLLECTION

We collect and process your personal data for the following purposes:

• To earn affiliate commissions through merchant partnerships
• To respond to your consultation inquiries
• To provide Bazi and Feng Shui consulting services
• To communicate with you about your requests
• To improve our website and services
• To analyze website traffic and user behavior
• To comply with legal obligations

6. DISCLOSURE OF PERSONAL DATA

We do not sell your personal data to third parties. We may share your information with:

6.1 Affiliate Networks and Merchants:

• Lazada (for commission tracking purposes only)
• Involve Asia Technologies Sdn Bhd (Malaysian company)
• ShopBack Cashback Sdn. Bhd. (Malaysian company)
• Shopee Mobile Malaysia Sdn. Bhd.

6.2 Analytics Providers:

• Other analytics service providers
• Google LLC (for Google Analytics and Tag Manager)
• Meta Platforms (for Facebook Pixel)

6.4 Legal Requirements:

We may disclose your information when required by Malaysian law or to protect our legal rights.

7. DATA RETENTION

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by Malaysian law. Specifically:

• Contact form submissions: Retained for up to 2 years or until you request deletion
• Analytics data: Retained according to service provider policies (typically 26 months for Google Analytics)
• Affiliate tracking data: Retained according to affiliate network requirements (typically 30-90 days)

8. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. YOUR RIGHTS UNDER PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate personal data
• Withdrawal of Consent: Withdraw your consent for data processing at any time
• Data Portability: Request transfer of your data to another service provider (where applicable)
• Limit Processing: Request limitation of how we process your data

To exercise these rights, please contact us at [insert email address].

10. CHILDREN’S PRIVACY

This website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. THIRD-PARTY LINKS

This website contains affiliate links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. INTERNATIONAL DATA TRANSFERS

Some of our service providers (such as Google, Meta) may process data outside Malaysia. We ensure appropriate safeguards are in place for international data transfers as required by PDPA.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the updated policy.

14. AFFILIATE DISCLOSURE

This website participates in affiliate marketing programs. When you click on affiliate links and make a purchase, we may earn a commission at no additional cost to you. These commissions help support the operation of this website.

15. CONTACT INFORMATION

For questions, concerns, or to exercise your rights regarding your personal data, please contact:

Data Controller: Jaena Ong
Email: info@jaenaong.com

For PDPA-related complaints or concerns, you may also contact the Personal Data Protection Department of Malaysia at http://www.pdp.gov.my.

Effective Date: 1 January 2026
Last Updated: 1 January 2026